Online learning and technical difficulties

This article reports the results of a study on the impact that technical difficulties have on online learning. The study presents some insights in to how technical difficulties affect both the amount learned by students and the attrition rate, which tends to be much higher in the online learning environment than in the traditional classroom.

Sitzmann, T., Ely, K., Bell, B. S., & Bauer, K. N. (2010). The effects of Technical Difficulties on Learning and Attrition During Online Training

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